Our office remains operational and we welcome contact from new and current clients. Some of our staff are working remotely, and we are not meeting with clients in person in an effort to stop the spread of COVID-19.
We are available by phone, video conferencing, email, and of course regular mail. Please feel free to contact us at any time!
We want to reassure you that at this difficult time we continue to work on your cases and move them forward. While some government agencies have suspended their services (see below), many deadlines are still applicable and we will meet those deadlines.
Below are some updates about government services:
The New Orleans Immigration Court is postponing all non-detained master calendar hearings until further notice. The Court will re-schedule these hearings in the future. Some individual merits hearing for non-detained cases are being heard. Contact the Court (504-589-3992) two days prior to your hearing to find out if it will go forward as scheduled.
All persons working in or visiting the common spaces of the immigration courts – waiting rooms, corridors, courtrooms, and other spaces generally open to the public – are required to wear face coverings and should become familiar with CDC information about COVID-19. An exception to the face covering requirement will be made for children under two years of age and individuals with medical conditions that prevent them from wearing a face covering. Other requirements may apply, and persons with business before the immigration court should take care to check the court’s website prior to arrival. Please obey all official signs posted in the building and EOIR space.
Any person with business before the immigration court who is experiencing symptoms of coronavirus, has been diagnosed with the virus (even if asymptomatic), or who has otherwise been exposed to the virus within the last 14 days will not be permitted to enter EOIR space. With as much notice as practicable, represented respondents should call their attorney or representative to provide notice of their inability to access court space for the applicable reason. Attorneys, representatives, and unrepresented respondents should call the immigration court with as much notice as possible.
Please note that court clerks continue to process new Notices to Appear, so continue to check the Immigration Court hotline (1-800-898-7180) or check online (click here) regarding the status of your case.
The USCIS New Orleans Field Office has re-opened its in-person services.
USCIS has enacted the following precautions to prevent the spread of COVID-19 in its facilities:
- Visitors may not enter a USCIS facility if they:
- Have any symptoms of COVID-19, including cough, fever or difficulty breathing;
- Have been in close contact with anyone known or suspected to have COVID-19 in the last 14 days; or
- Have been individually directed to self-quarantine or self-isolate by a health care provider or public health official within the last 14 days.
- Visitors may not enter the facility more than 15 minutes prior to their appointment (30 minutes for naturalization ceremonies).
- Hand sanitizer will be provided for visitors at entry points.
- Members of the public must wear facial coverings that cover both the mouth and nose when entering facilities. If they do not have one, USCIS may provide one or the visitor will be asked to reschedule their appointment.
- There will be markings and physical barriers in the facility; visitors should pay close attention to these signs to ensure they follow social distancing guidelines.
- Individuals may also have to answer health screening questions before entering a facility.
- Individuals are encouraged to bring their own black or blue ink pens.
Appointment notices will include further instructions for visiting USCIS facilities. Please note that USCIS locations are not accepting walk-in visits at this time. You must have a scheduled appointment with USCIS before arriving at a USCIS office. For more information, see the USCIS Visitor Policy and USCIS Office Closings pages.
Application Support Centers are now open and scheduling appointments. If your biometrics appointment was canceled due to COVID-19 and you have not yet received a new appointment notice, call the USCIS Contact Center (1-800-375-5283) to ask for a re-scheduled appointment.
At this time, USCIS regional service centers continue to operate and are processing filed cases. Premium processing, however, has been suspended.
ICE offices in New Orleans are closed for check-ins. If you need to contact an immigration officer to re-schedule a check-in canceled by COVID-19, call 504-599-7800. Please note that this information relates to the New Orleans ICE office only; if you need information about another ICE office, please contact our office.
Most embassies and consulates remain closed for routine visa services, however, a few have reopened.
At this time, we do not know when more consulates will re-open for consular processing.
Please note that individuals who leave the U.S. with expired visas will in most instances not be able to renew visas at this time. Individuals leaving the United States with expired visas should be ready to remain abroad indefinitely.
Countries around the world have been affected by COVID-19. Many countries have closed their borders to foreign arrivals. In response, many airlines have limited international flights. In addition, travel to certain countries may delay and complicate your re-entry into the United States due to U.S. government restrictions. Due to the suspension of routine consular services, it is very likely that you will NOT be able to obtain a new visa if you leave the U.S. with a visa that is expired. This could result in your absence from the U.S. for an indefinite period. If you plan to travel internationally, please contact your attorney first, to ensure that you will be admitted to the foreign country or allowed to return to the United States.
Please note that any health service that you take advantage of related to COVID-19 will not be considered in deciding whether you are a public charge. Therefore, all immigrants should take advantage of any testing, screening, or treatment available to the general public without fear of that affecting their immigration application even if the health service is provided free to the public or paid for by Medicaid.
Unemployment benefits are available to individuals who have a right to work and who have earned sufficient hours over the past several work quarters. You are eligible for unemployment benefits only if you have a current work permit or have been granted asylum. Please note that receipt of unemployment benefits does not affect whether USCIS will consider you a public charge.
As always, it is essential to update USCIS and the immigration court, via your attorney if you are represented, if there is any change to your address or phone number. Failure to update your contact information could result in missing the notice rescheduling your hearing or interview and being ordered removed in your absence.
We know this is a lot of information and we are here to help navigate you through the process. Please don’t hesitate to call us or email us with general questions at firstname.lastname@example.org.